Tuesday, June 25, 2013

Patrick Bonnaure joins as VP Business Development

Patrick's primary mission is to work with technology vendors to encourage them to become active participants in TrustRadius. We believe that vendors are a critical part of the equation in order to achieve our overarching mission of bringing transparency to enterprise technology, and moreover increasing the accountability and performance of service providers.

Prior to TrustRadius, Patrick founded ProLedge, a cloud service for small and medium size businesses to run their back-office operations. ProLedge was acquired in 2012. Prior to ProLedge, Patrick was the COO of CPA2Biz, which he helped grow into the largest eCommerce website for accounting professionals.

Patrick Hansen joins at Community Director

Patrick Hansen has joined as Community Director

Patrick's mission is to ensure that TrustRadius' community members have an awesome experience and to encourage maximum participation. Patrick brings a unique blend of community-building experience and technical innovation to TrustRadius. Patrick recently completed his MPA at Indiana University in Bloomington, and worked part-time for TrustRadius during this time.

While at Indiana, Patrick has helped Grinnell College on various IT initiatives including the selection of a social media management platform.

Wednesday, June 19, 2013

5 Tips for Using End-User Reviews to Improve Your Software Purchasing Process

By Vinay Bhagat, Co-Founder & CEO, TrustRadius

Recent research by the ITSMA (Information Technology Services Marketing Association) indicates that vendors are the most common source of information used by technology buyers. Other common sources are peers and reports from technology analysts like Gartner and Forrester. As online communities like TrustRadius providing end-user product reviews emerge as a new source of rich, unbiased information, how should you make the best use of them?